Privacy Policy
This Privacy Policy outlines how CogSight AI ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users ("User" or "you") of our online platform and services (collectively, "our site"). We are committed to protecting your privacy and handling your data in an open and transparent manner. As an AI Research and Development company providing innovative AI solutions and AI-powered analytics, we understand the importance of data integrity and protection.
Company Information
CogSight AI
Marlborough Road
London, London, City of, SW1A 1BG
United Kingdom
Information We Collect
We may collect various types of information in connection with your use of our site and services, which may include:
- Personal Identification Information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site. This may include your name, email address, phone number, and professional details.
- Non-Personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
- Usage Data and Analytics: Information on how our site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Collected Information
CogSight AI collects and uses Users' personal information for the following purposes:
- To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.
- To Improve Our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To Process Transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
- For Research and Development: To conduct AI research, develop new AI solutions, and enhance our AI-powered analytics capabilities.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Data exchange between our site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Data Retention
We retain personal data for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required for these purposes, it will be securely deleted or anonymized.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the physical address provided above.
Changes to This Privacy Policy
CogSight AI has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using our site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
CogSight AI
Marlborough Road
London, London, City of, SW1A 1BG
United Kingdom
This document was last updated.